Managing Your Healthcare Is Easy with 24/7 Access to Vanguard’s Secure Patient Portal

24/7, Secure Online Access to Appointment Scheduling, Lab Results, Bill Pay and More  

Patient Portal is a secure, online tool that gives patients access to their medical information and the ability to ask their clinical provider or office staff member questions. It helps the flow of information and streamlines timely communication that helps patients manage their health and medical care at their convenience, anytime and from anywhere. Better-managed health and medical care can also control and often reduce medical costs.

To log into the patient portal, click here.

If you have not logged into the new portal please click “sign up” on the main page. You cannot use your old portal log in for the new portal.  

Patient Portals Are Good for Your Health

We know medical questions don’t always arise during office hours, and you don’t always have time to call for results or schedule an appointment during your busy day. That’s why we recommend using our online patient portal to give you 24/7 access to some of your most timely and important medical information. Our portal is a secure, encrypted means of communicating with our team for non-emergency matters. We’ll respond to your inquiry in the next 1-2 business days.

Use the Patient Portal to:

  • Schedule an eCare telemedicine appointment
  • Prepare for your next visit
  • Review screenings, lab, and test results
  • Request medication refills
  • Request a referral to a specialist
  • Ask a non-emergency question of our staff
  • Pay your bill

Set-Up is Easy

All you need is an Internet connection to use the portal. To sign up and receive your personal login information, please speak to our front desk staff at your next visit.

If you have not logged into the new portal please click “sign up” on the main page. You cannot use your old portal log in for the new portal.  

Hablas español? Usa el portal de pacientes en español.

 

Schedule your appointment.

Here is what you will see when you log in.

 

 

 

Frequently Asked Questions

What is Patient Portal?

The Vanguard Medical Group Patient Portal is a secure online website that gives you convenient, 24-hour access to your personal health information and medical records from anywhere with an internet connection.

Need to register? Please email patientaccessteam@vanguardmedgroup.com to request your Patient Portal activation link. You may also contact your local Vanguard Medical Group office for assistance.

Why Is a Patient Portal Important?

Accessing your personal medical records through a patient portal can help you be more actively involved in your own health care. Accessing your family members’ health information can help you take care of them more easily. Also, patient portals offer self-service options that can eliminate phone tag with your doctor and sometimes even save a trip to the doctor’s office.

Can my family access my Portal?

You may choose to give family members, such as parents or healthcare proxies, access to your Portal.

Is my information safe?

Yes. Patient portals have privacy and security safeguards in place to protect your health information. Always remember to protect your username and password from others and make sure to only log on to the patient portal from a personal or secure computer.

What Do I Do If…

…I don’t receive a registration email?

Your registration email may take a few minutes to arrive. Be sure to check your junk or spam folder in case it was delivered there.

If you still haven’t received your email, please email us at patientaccessteam@vanguardmedgroup.com for assistance. You may also contact your local Vanguard Medical Group office.

Please note: Registration links expire after 30 days. If your link has expired, email us to request a new registration link or contact your local office for assistance.

…I forget my password?

On the Patient Portal login page, select Forgot Password and follow the instructions to reset your password.

If you’re unable to reset your password or need additional assistance, please email us at patientaccessteam@vanguardmedgroup.com. You may also contact your local Vanguard Medical Group office for assistance.

…I have an urgent issue or an emergency?

Do NOT use the Patient Portal for urgent medical concerns or emergencies.

If you have an urgent medical concern, please call your local Vanguard Medical Group office. If your office is closed, follow the phone prompts to reach the on-call physician.

Sign up for the portal today.

Click the image below or scan the QR code with your Smartphone camera to go to the login page.