COVID-19 (Coronavirus) – New Telemedicine Visits Available
Last Updated: April 6, 2020
Coronavirus Update for Vanguard Patients
New Telemedicine Video Appointments Available
Your health and safety is always our number one priority, especially during this coronavirus pandemic.
We are taking the steps necessary to ensure that we are protecting both our patients and our staff against potential infection. We have added video telemedicine visit options for those with COVID-19 health concerns as well as other general and chronic health concerns. Most of our current visits are conducted via video at this time.
If you’re concerned you might have the coronavirus, we will recommend a video visit. (As this is an evolving situation, we will keep you posted if this changes in any way.)
For children and healthy adults, the risk of getting seriously ill is relatively low. Our efforts will be focused on preventing the spread of the virus to our seniors and those adults with chronic diseases like diabetes, cancer, heart or lung disease.
If You Are Sick, Call Us First
What should you do if you are experiencing symptoms consistent with a respiratory illness? CALL US FIRST. If you think you might be sick, let us know when you call to make an appointment. Telemedicine has been integrated into our action plan. We will guide you with next steps before and during your visit.
Telemedicine Video & In-Office Options Available
As the coronavirus crisis continues to evolve, we have added new ways to access care when you need it.
Video Appointments Now Available
Now you can be seen and diagnosed by a Vanguard provider with a video visit. When you call the office to schedule an appointment, they will assess whether an in-person or video option is right for you.
It’s very simple to use from any device with a camera. When you schedule the appointment, our team will send you a link to begin the visit in an email message to your smartphone, tablet or desktop. Click the link in the message. You will be asked to allow access to your camera and microphone. You will then be connected to a Vanguard provider.
Video visits are not just for coronavirus. You may need other medical care during this time when we are practicing social distancing. The providers at Vanguard are available and can use video visits to manage:
- Allergic Reactions
- Back Pain
- Cholesterol Medication
- Cough and Colds
- Depression or Anxiety Follow-up
- Bone Density, Including Osteoporosis
- Seasonal Allergies
- Thyroid Medications
- Urinary Tract Infections
Video appointments are billed according to your individual insurance company’s policy. Medicare and major insurance plans are accepted.
In Our Offices
At times, we will recommend you be seen in person and will arrange an in-office appointment. We have gone to great lengths to guard against the potential spread of all respiratory illnesses, including COVID-19. You can help by calling ahead before coming to the office.
In either case, if you are in respiratory distress or experience any other emergency call 911.
Schedule Office Visits by Phone, Patient Portal or Website
Call to schedule your appointment. You can also make appointments through the patient portal or our website. Our offices are fully staffed, and in many cases, same day appointments are available. If you think you have symptoms of COVID-19, call ahead and we will guide you to next steps. If there is any other way that we can support you, please let us know.